Shipping policy

SHIPPING POLICY

At PLAM HAIR, we are committed to making your order experience simple and transparent.

SHIPPING DESTINATION

PLAM HAIR currently ships orders within the United States only.

SHIPPING COST

Standard shipping within the United States is FREE.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment.

Orders placed on weekends or holidays may begin processing on the next business day.

DELIVERY TIME

After processing and shipment, standard delivery is estimated at approximately 3–5 business days.

Delivery times are estimates and are not guaranteed.

TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

DELIVERY ISSUES

If you experience a delivery issue, please contact us at contact@plamhair.com with your order number.

INCORRECT OR INCOMPLETE SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information.

If a package is returned because of an incorrect or incomplete address, additional shipping or reshipment costs may apply.

DELAYS

Delivery may be delayed by carrier issues, severe weather, holidays, natural disasters, operational disruptions, or other circumstances outside our reasonable control.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or is lost in transit, contact contact@plamhair.com so we can review the shipment and determine the appropriate next steps.

CONTACT

PLAM HAIR

contact@plamhair.com